Contact Us

Get in Touch with the Solar Smash Team

Thank you for visiting Solar Smash. Whether you have a question about one of the games on our site, a suggestion for a new title to add, a bug report, a partnership proposal, or simply want to say hello, this page is the fastest way to reach us. Every message sent through the form below lands in the inbox of a real human editor who reviews it within one to two business days.

Solar Smash is an independent gaming portal run by a small team of browser game enthusiasts. We do not outsource support to a call centre and we do not rely on chatbots to filter your requests. When you write to us you get a person who plays these games every day and knows the site inside out.

What You Can Contact Us About

  • Bug reports. If a game will not load, a control feels broken, an ad is behaving oddly, or a page is displaying incorrectly, tell us the exact URL, the device and browser you are using, and a short description of what you expected to happen versus what actually happened. Screenshots are welcome.
  • Game suggestions. Is there a browser game you love that we do not host yet? Send us the title, the original developer if you know it, and a link to a public playable version. We evaluate every suggestion for licensing, quality and audience fit.
  • Content corrections. If any information on a game page or blog post is out of date or inaccurate, please point it out. We update our content regularly and rely on player feedback to keep it fresh.
  • DMCA / copyright. Rights holders can submit takedown notices to us directly. See our DMCA page for the formal procedure and required information.
  • Business inquiries. Advertising partnerships, sponsorship opportunities, cross-promotion, guest posting, and other commercial requests are welcome. Please mention your company name and the nature of your proposal in your first message.
  • Press & media. Journalists and content creators can request quotes, embargoed previews of upcoming site features, or interview slots with our editorial team.
  • Accessibility feedback. If any part of Solar Smash is difficult to use with a screen reader, keyboard only, or with a specific assistive technology, we want to know. Accessibility improvements are prioritised in our roadmap.

Response Times

We aim to acknowledge every message within one business day and to provide a substantive response within two to three business days. Business days for our team are Monday to Friday, roughly 09:00 to 18:00 Central European Time. Messages sent over the weekend or on public holidays will be picked up on the next working day.

Bug reports affecting the whole site or a popular game are prioritised and often addressed within hours. Feature requests and partnership inquiries take longer because they typically require internal discussion. If you have not heard back within five business days, please resend your message with the same subject line — sometimes a message ends up in a spam folder despite our best efforts.

Before You Write to Us

To save you time, please check the following resources first — the answer to your question may already be there:

  • About Us — who we are, when the site launched, and how we curate the game catalogue.
  • Privacy Policy — what data we collect and how we use it. Also covers cookie consent and the third-party services we integrate with.
  • Terms of Service — the legal terms that apply when you use Solar Smash.
  • DMCA policy — the procedure for copyright takedown requests.
  • Cookie Policy — detailed list of the cookies used on this site and the purpose of each.
  • Information for Parents — what parents and guardians should know about the games hosted on Solar Smash and the safety measures we take.

Tips for a Faster Response

The quality of your first message directly affects how quickly we can help you. Here are a few tips based on years of running the site:

  • Include the URL of the game or page you are talking about. Even a shortened link is fine — without it we have to guess which of our 50+ games you mean.
  • Tell us your device and browser. Chrome 118 on Windows 11 behaves very differently from Safari 17 on iPhone. That single line of context often lets us reproduce the issue on the first try.
  • Describe what you expected and what happened. A useful bug report is not “it does not work” but “I pressed Play, the loader spun for ten seconds, then the page went blank.”
  • Attach a screenshot or short video if the issue is visual. Most operating systems have a built-in screen capture tool that produces good-enough files instantly.
  • One issue per message. If you have multiple unrelated topics, please send separate messages so each one can be routed to the right team member.

Send Us a Message

Use the form below to reach out. All fields marked as required must be filled in — we cannot reply if we do not have a valid email address. We never share your contact details with third parties, and we only use them to reply to your specific message. See our Privacy Policy for full details on data handling.





    By submitting this form you confirm that you have read our Privacy Policy and Terms of Service and that the information you provide is accurate to the best of your knowledge. We may store your message for up to twelve months for support and quality purposes; longer retention is only performed where legally required.